Dhaga Policy
Shipping Policy
Learn how Dhaga processes, ships, and delivers curated dress bundles for both purchase and rental orders. We aim to keep timelines clear so you can plan with confidence.
Overview
How Shipping Works
Orders are processed after payment is confirmed and all required order details are received. Purchase orders and rental orders may have different preparation timelines depending on bundle availability, cleaning, quality checks, and requested delivery dates.
Estimated shipping timelines shown at checkout are provided as guidance only and may vary due to carrier delays, weather, holidays, high-volume periods, address verification issues, or events outside our control. Dhaga is not responsible for delays caused by incorrect shipping information entered by the customer.
Once your order ships, we may send tracking information when available so you can monitor delivery progress. If your package is delayed, returned, or arrives with visible damage, please contact our support team promptly through our Contact page so we can assist.
Details
Delivery Terms
Please review these core shipping terms before placing an order. For rental bundles, customers are responsible for selecting delivery windows that allow enough time before their event or intended wear date.
Shipping fees are shown at checkout based on destination and order details.
Delivery dates are estimates unless a guaranteed service is expressly offered.
Risk of loss may pass upon confirmed delivery to the shipping address provided.
Customers must ensure addresses, access instructions, and contact details are accurate.
Need Help Before Ordering?
If you have questions about shipping timelines, rental delivery planning, or order support, explore our collection or get in touch before checkout.
For related post-delivery information, please also review our returns policy and rentals FAQ.