Dhaga Policy
Returns Policy
We want every Dhaga bundle to feel easy and confidence-first. Review the guidelines below for returns, rental item handling, and what to expect if something is not right.
How returns work
Our goal is to keep the process simple for both purchases and rentals. Please read the section that matches your order type before sending anything back.
Purchased bundles
Returns for purchased items
If your order included a one-time purchase, return requests should be submitted within the return window shown at checkout or in your order confirmation. Items should be unworn, unwashed, unaltered, and returned with original tags and packaging where applicable.
Rental bundles
Returns for rental items
Rental bundles must be sent back by the end of the selected rental period. Please use the provided return instructions and package all pieces carefully so each dress is protected in transit.
Important notes
Non-returnable situations
For hygiene, quality, and inventory reasons, some items may not be eligible for return. Dhaga may also decline returns that show signs of wear, stains, odor, damage, missing tags, or missing pieces from a bundle.
Need help with an order?
If you have questions about sizing, return timing, rental due dates, or the condition of an item, our team is here to help you before and after checkout.
For the fastest support, contact us with your order number and the issue you are experiencing.